The reality
Patients enquire from Instagram, Google and your website — often late at night — and call the reception when it's busy. Missed calls and slow replies send them to the next clinic.
How clinics use Ridhzo
Let patients book themselves
Put your booking page in your Instagram bio and Google Business profile. Patients pick a consultation slot within your clinic hours, and the appointment appears with a confirmation sent automatically.
Never lose a missed call
Connect your phone provider (with the WhatsApp Business API): when a call to reception is missed, Ridhzo sends the caller a WhatsApp right away ("Sorry we missed your call — we'll call you back shortly") and logs it on their record.
Fewer no-shows
Appointments get a confirmation with the clinic's map link and automatic reminders 24 hours and 1 hour before.
Follow up after the consultation
A sequence sends aftercare information, treatment options and a review appointment reminder.
Suggested stages
New → Appointment Booked → Visited → Treatment Started / Not Interested.
Useful custom fields
Treatment of interest, Preferred doctor, Preferred time, First visit (checkbox).