The reality
Property buyers enquire on several projects at once. The agent who replies first with the brochure and a site-visit slot usually wins the visit — and the booking. Meanwhile leads from Facebook, Google, portals and hoardings are scattered, site visits are forgotten, and agents fight over leads.
How Ridhzo fixes it
| Problem | With Ridhzo |
|---|---|
| Saving 20 numbers a day to reply on WhatsApp | 1-tap WhatsApp opens the chat with your brochure message ready — no saving numbers |
| Leads spread across Facebook, Google, portals and Excel | One inbox — Facebook/Instagram Lead Ads, Google Lead Form Ads, web forms, webhooks, CSV |
| No signal in basements and on remote plots | Offline lead capture — add leads anyway, they sync later |
| Buyers forget weekend site visits | Site-visit confirmations with a Google Maps pin, plus automatic reminders 24 hours and 1 hour before |
| Agents grabbing or hoarding leads | Round-robin per project team, and reps see only their own leads |
| No proof the rep actually went | GPS check-in at the site |
| Agents forget to log calls, and managers can't see who is calling | Android call sync logs every call with a lead — direction, talk time, answer rate — with no typing |
Recommended setup
- Sources: one Facebook lead form per project, Google Lead Form Ads, and a hosted form with a QR code for hoardings and brochures.
- Custom fields: Configuration (1BHK / 2BHK / 3BHK / Villa / Plot), Budget (currency), Preferred location, Possession timeline.
- Stages: New → Contacted → Site Visit Scheduled → Site Visit Done → Negotiation → Booked / Lost.
- Automation: New lead from the Project A form → assign round-robin in the Project A team → send WhatsApp brochure → follow-up in 1 hour.
- Saved locations: each project site with its map link, for site-visit meetings.
- Sequence: 14-day nurture — walkthrough video, price sheet, site-visit invite, offer deadline.
- Tracked links: share the floor plan and get notified when the buyer opens it.
WhatsApp templates to start with
Hi {{first_name}}! 👋 Thanks for your interest in our project. I have the floor plans and latest price sheet ready — shall I share them here?
Hi {{first_name}}, we have sample flats open for viewing this Saturday between 11 AM and 4 PM. Would a morning or afternoon visit suit you?
Hi {{first_name}}, great meeting you at the site today! Sharing the unit availability and payment plan we discussed. Any questions, just reply here.
What owners track
- Speed to first response and % of leads contacted within 5 minutes
- Site visits by rep, and conversion from visit to booking
- Which project, campaign and source bring bookings — not just enquiries