The reality
You deliver good leads from Meta and Google. The client calls them two days later, the lead has forgotten them, and the client says "your leads are bad" and pauses the account. The problem isn't the ads — it's the follow-up.
How Ridhzo fixes it
| Client complaint | Real cause | Ridhzo fix |
|---|---|---|
| "The leads don't answer." | Called 48 hours later | Instant push alerts and 1-tap WhatsApp while interest is fresh |
| "We get duplicate leads." | Same person fills several forms | Duplicate detection by phone and email, with merge |
| "We can't see if the ads work." | Sales happen offline | Source, form and campaign saved on every lead, tracked to Won/Lost |
| "Leads get lost in WhatsApp groups." | Shared spreadsheets | Leads assigned directly to the client's reps; reps see only their own |
Recommended setup
- Connect the client's Facebook Page in Settings → Lead Sources and choose the forms to import. Add Google Lead Form Ads or your landing-page builder via webhook.
- Custom fields for the qualifying questions (budget, city, timing) — form answers are also saved automatically on the lead.
- Invite the client's reps and turn on round-robin. Reps install Ridhzo on their phones and allow push notifications.
- New-lead alerts — email every new lead to the client's sales head, or your own account manager.
- Automatic welcome WhatsApp (with the WhatsApp Business API):
Hi {{first_name}}! 👋 Thanks for your enquiry. Our team will call you shortly — meanwhile, here's our latest portfolio: [link]
- Meta Conversions API — send "qualified" and "won" signals back to Meta so campaigns optimise for quality, not just volume.
- Outbound webhooks if the client also wants leads in their own system.
Monthly reporting that protects the retainer
Open the Executive Dashboard with the client: average first-response time, % contacted within 5 minutes, win rate by source and campaign. When response time is the problem, the data shows it.
Agency-friendly pricing
Clients can start on the Free plan. Ridhzo can also give an agency's clients a complimentary paid plan for a period — contact us.