The reality
Admission season brings a flood of enquiries from Google, Instagram, education fairs and walk-ins. Counsellors can't call everyone quickly, parents compare several institutes, and leads get lost in Excel sheets.
How institutes use Ridhzo
Every enquiry in one place
Google Search lead forms, Instagram ads, your website form, and CSV files from education fairs — all in one inbox, with duplicates merged.
The right counsellor, instantly
- Team-based round-robin — e.g. Hindi, Telugu and English-speaking counsellor teams, or by course.
- Counsellors see only their own leads and get a push alert for each new one.
- The app itself works in English, Hindi and Telugu.
- On Android, every counsellor call to a parent is logged automatically, and an answered call closes the follow-up — so managers can see call activity per counsellor without a spreadsheet.
Campus visits and counselling sessions
Share your booking page so parents book a campus visit or counselling slot within your working hours. Confirmations and reminders go out automatically.
Follow-up through the admission cycle
A sequence: course details → scholarship information → fee deadline reminder → counsellor call invitation. It stops when the student replies or enrols.
Useful custom fields
Course interested, Qualification, City, Intake (month/year), Parent's phone, Scholarship required.
Suggested stages
Enquiry → Counselling Done → Application Submitted → Fee Paid / Dropped.
What management tracks
- Which campaign brings enrolments, not just enquiries (Source ROI)
- Counsellor leaderboard and response times
- Enquiries going cold before the deadline