The reality
These sales happen in the field — on rooftops, at site measurements, in homes with poor signal. Teams need a phone-first tool that doesn't lose data and makes sure every quote is followed up.
How home-service teams use Ridhzo
Leads to the right estimator
- Facebook and Google lead ads by district or city, plus your website form.
- Team-based round-robin by territory, or capacity limits so no estimator is overloaded.
Site surveys that actually happen
- Book a site visit meeting with the address and map link; the customer gets a WhatsApp confirmation and reminders.
- Reps check in with GPS on arrival and record the outcome with a next follow-up.
- Add leads offline at the site; they sync when back in coverage.
Quotes that get followed up
- Share the quote, savings estimate or design portfolio as a tracked link — you're notified when the customer opens it.
- A sequence follows up automatically: quote → financing options → subsidy information → final reminder.
Useful custom fields
Monthly electricity bill (currency), Roof type, Subsidy eligible (checkbox), Room count, Budget, Site measurements done (checkbox).
What owners track
- Leads, win rate and revenue by city/territory
- Surveys per rep and survey-to-order conversion
- Quotes nobody has opened