Your customers are on WhatsApp. Your CRM should be too.
Saving every lead's number to your phone, typing the same intro again and again, losing chats in your personal inbox — that's how leads go cold. Ridhzo makes WhatsApp the fastest way to reach every lead.
Two ways to use WhatsApp
Personal mode — free, no setup
- Tap WhatsApp on any lead: your own WhatsApp opens with the chat and a ready message.
- No need to save the number to your contacts.
- One-tap call, SMS and email links too.
- The message is logged on the lead's timeline so your team sees it.
WhatsApp Business API — for automation
Connect the official WhatsApp Business API to:
- Send and receive messages inside Ridhzo, with delivered/read ticks.
- See replies on the lead's timeline and trigger automations from them.
- Send a welcome message automatically the moment a lead arrives.
- Run sequences and bulk campaigns (up to 500 leads per send).
- Auto-reply to missed calls.
- Ridhzo picks free text inside WhatsApp's 24-hour window and your approved template outside it — automatically.
Templates that write themselves
Create WhatsApp and email templates once and reuse them everywhere. Personalisation fills in automatically:
{{first_name}} · {{name}} · {{email}} · {{phone}} · {{company}}
Hi {{first_name}}, thanks for your interest in Green Acres! When's a good time for a quick call?
Let AI write the reply
Tap Draft with AI and get a message based on what the lead actually asked for — in a friendly, professional or short tone, and in their language (Hindi, Hinglish, Telugu, Tamil and more). You always review before sending.
Share brochures and know when they're opened
Send a tracked link to your brochure, price list or video. You get a notification the moment the lead opens it — the perfect time to call.
Real example
A gym owner gets 30 Instagram leads a day. A welcome WhatsApp goes out automatically, and staff reply to questions from one shared timeline. Leads who opened the membership price list get a call the same evening.